Religious Goods Wholesale Information

Welcome to Iconeum - Religious Goods Supplier-Serving Retailers and Volume Purchasers World Wide

We're excited that you're considering us as your Religious Goods supplier.

Quality, Value and Expert Advice are the cornerstones of our business, and we invite you to have a pleasant shopping experience and join our family of satisfied customers. You'll find that not only do we have very competitive wholesale pricing, but we're also very easy to work with. Our staff is friendly and really appreciates your business. We work hard to keep you happy, and your satisfaction is our primary concern.

Once you start working with us, you'll also discover we're very reliable and come through when you need us. We're a member of the Catholic Marketing Network (CMN) and we take pride in knowing how to treat our customers right.

As for religious products, you'll find that we offer a great variety. You'll have hundreds of products to choose from, with more being added all the time.

You'll also enjoy the fact that you don't have to call to place an order - our shopping cart allows you to order securely 24 hours a day, 7 days a week. Oh, don't worry - we also like taking your calls. If you would like to place an order by phone, simply call between 9-5 (EST) Monday - Friday. One of our friendly staff will be happy to help.

We started our business selling to end consumers, so we understand what it takes to make a profitable religious goods business. We're here to help you in any way we can. You'll find we're a reliable, stable source for all of your religious products needs. We import directly from our global network of manufacturing partners, and feature merchandise from the U.S., Italy, Poland, Thailand, Mexico, Brazil, Greece and China.

[back to top]

Contact Information

Please feel free to contact us if you have questions, or just to let us know how we're doing.

Wholesale Customer Registration

To make purchases at this site you must first register as a wholesale customer. We only do business with businesses and registered organizations. We don't do business with individuals. This is a wholesale site for retailers, churches, religious organizations, etc. If you qualify, please first Register Here

Ordering

We accept wholesale orders online using a secure shopping cart. To place an order, simply go to our item and catalog pages, enter the quantity you wish to purchase for a particular item, and click on the "Buy Now" button. This will take you to the checkout screen. If you have additional items to order, click on "Continue Shopping." To complete your order, click on "CheckOut" in the "Show Order" screen and fill in your payment and shipping instructions.

Minimum Order

We're able to offer outstanding prices and great selection because we sell exclusively wholesale, in volume. As such, our minimum order size is $100 (for most products no minimum quantity for any style).

[back to top]

Volume Discounts

We offer wholesale discounts for all orders $300 and up. Simply enter the appropriate coupon code at checkout and your discount will be reflected in the total. Discounts apply to each individual order.

If a volume discount coupon is used, please note that we will adjust the coupon code accordingly for the entire order if there are returns that bring the order total below the original qualifying discount amount. The discount amount adjustment will be deducted from any refund that is given. This also applies to back-order cancellations within 30 days of the order date where a volume discount coupon is used.

[back to top]

Payment

We accept payment in the following forms:

Note: If you are ordering from within New York, please see important sales tax information below.

[back to top]

Sales Tax

No sales tax is added on wholesale orders.

[back to top]

Shipping

We charge shipping fees on all wholesale orders. Shipping charges are added automatically for domestic (US) orders. Our Shopping Cart doesnt automatically add shipping fees to International orders. Instead, the shipping fee and is added (and charged) manually once the order is fully processed. We notify international customers by email with exact shipping costs. Orders received with valid payment are processed within 1 or 2 business days. On rare occasions, we may delay shipping an order a by few business days if an item on the order is sold out and we expect it to be restocked within a few business day. If you have timing constraints and need us to process and ship your order quickly, please be sure to contact us right after placing the order so that we can review the order and payment, and flag it for rush processing.

We offer flat shipping and handling fees for every order. S&H rates to the 50 United States and District of Columbia are:

*For regular shipping, we use USPS Priority Mail, USPS First Class Mail or FedEx Ground at our discretion depending on the size of your order and pickup time considerations.

[back to top]

For orders to United States Territories, we offer the following shipping options:

[back to top]

For orders outside the United States, we offer the following shipping options:

*If you are located outside the United States and this is your first order with us, please read our policies and payment verification procedures for International Orders before placing your order.

International S&H Rates*:

*Please note that for International Orders, our shopping cart does not automatically charge shipping to your order. Shipping charges show as $0. We manually add shipping charges to your order once it is processed. We notify International Customers by email of the assessed shipping costs and wait for approval. Orders with no explicit approval from the International Customer are not shipped. If the shipping costs are more than expected, the International Customer can cancel the wholesale order for a full refund.

***We do not ship to some overseas countries due to high level of credit card fraud or high level of undelivered packages as reported by International Customers. We reserve the right to refuse delivery. You will be notified by email if your country is one of those we deem high risk. We will refund a full amount if the order cannot be processed due to this policy.

Please read our policies for International Orders prior to contacting us.

[back to top]

Back-Ordered Items and Product Substitutions

To expedite your order, we occasionally substitute back-ordered items with similar merchandise. If you would like for us to not substitute, please add in the Order Comments that you wish to receive no substitutes. If instructed to not substitute, we will ship all in-stock items right away and ship any back-ordered items as soon as we receive them at no additional shipping charge.

[back to top]

Returns and Exchanges

coneum LLC is dedicated to the satisfaction of our customers. If you are dissatisfied with our product, we will allow you to return it within 30 days from the date of shipment for a refund or an exchange. Currently, we dont charge any restocking fees (*** We reserve the right to change the restocking fee policy).

If a volume discount coupon is used, please note that we will adjust the coupon code accordingly for the entire order if there are returns that bring the order total below the original qualifying discount amount. The discount amount adjustment will be deducted from any refund that is given. This also applies to back-order cancellations within 45 days of the order date where a volume discount coupon is used.

1. Contact Customer Service and request a Return for your order number.
   
   
2. Send your item(s) with original packing materials, and original invoice to us by an insured courier (UPS or Registered Mail) and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping.
   Send your package to:
   
   Iconeum LLC
   3830 Cranberry Ln
   Shrub Oak, NY 10588
   
   
   
3. After we receive your package, our Quality Assurance Department will verify the condition and authenticity of the returned item(s).
   
   
4. A refund or customer credit (for exchanges) will be issued within 10 business days. All refunds will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.

[back to top]

Pricing

Our wholesale religious products are priced by piece. All individual items and assortments with a specified number of pieces are priced by pieceWe strive to keep all product and assortment descriptions accurate and up-to-date. Prices are subject to changes.

[back to top]

Secure Ordering

Iconeum LLC.com uses Secure Shpping Cart based on industry-leading Secure Socket Layer (SSL) encryption to process all orders. When ordering at our store, your information is transmitted securely over the Internet in encrypted (scrambled) form so that it cannot be accessed by unauthorized third parties.

[back to top]

Privacy Policy

We respect our customers' privacy. All personal information that you supply in the course of doing business with us will be handled securely and held confidential at all times. We will not sell, lease, or otherwise disclose our customers' information to anyone. We may from time to time contact you to via email or post to inform you of special promotions and new products at our store, but we will always attach instructions for removing yourself from our mailing list. Please review our Privacy Statement for more details.

[back to top]